WANT TO RETURN AN ITEM?
No problem. Simply send a brief email to our customer support at support@halloween-mask-factory.com with the subject line "Return #1234" (replace #1234 with your order number) and a short explanation of your return reasons.
Our support team will provide all further instructions via email.
You will receive your refund to your original payment method within 24 hours after we receive your return.
The right of return applies for up to 30 days after the order date or 14 days after receipt of the goods, whichever is later.
ITEM ARRIVED DAMAGED OR DEFECTIVE?
If your product is damaged or defective, please email us at support@halloween-mask-factory.com with a brief description and include a photo of the issue.
For more information, visit: www.halloween-mask-factory.com